FAQ

Are your phones unlocked?

Yes, all phones sold in Singapore cannot be SIM locked.

What are export sets and why do people buy them?

Export sets are usually cheaper. Some models may also be available before they are launched locally.

Export sets are sold as-is and warranty covered by shop only.

Do our export set come with google play store?

Yes, we will install FREE google play store for all export android phone.

Why are our price listed online different from retail shop?

We might price the product different from retail, as from time to time we might be running some promotion online exclusively.

Do the products come with any warranty?

Yes, but warranty period varies for different models, please kindly refer to the individual products page to see the warranty offered.

Is there a 7 days 1 to 1 exchange policy?

No, we offer even longer, 14 days 1 to 1 exchange if you receive a damaged set.

What is stock pick up?

We offer 2 method of delivery, either by delivery company for a min cost or self collection at our pick up location for free.

Where is our stock pick up location?

Our address is Sim Lim Square #04-61, operating hours are 11am til 730pm, Monday till Sunday

Do we do bulk sales or corporate sales?

Yes, please email us with full detail at ch2techonline@gmail.com